Personal Information Protection

Private Sector Privacy Legislation


At STRIVE Recruitment, we are committed to providing you with exceptional service.  As providing this service involves the collection, use, and disclosure of some personal information about you, protecting your personal information is one of our highest priorities.

While we have always respected our clients and customers’ privacy and safeguarded their personal information, we have strengthened our commitment to protecting personal information as a result of British Columbia’s Personal Information Protection Act (PIPA).  PIPA, which came into effect on January 1, 2004, sets out the ground rules for how B.C. businesses and not-for-profit organizations may collect, use and disclose personal information.

This Personal Information Protection Policy, in compliance with PIPA, outlines the principles and practices we will follow in protecting our clients and customers’ personal information.  Our privacy commitment includes ensuring the accuracy, confidentiality, and security of our clients and customers’ personal information and allowing our clients and customers to request access to, and correction of, their personal information.


Personal Information – means information about an identifiable individual. Personal information does not include contact information (described below).

Contact information – means information that would enable an individual to be contacted at a place of business and includes name, position name or title, business telephone number, business address, business email or business fax number.  Contact information is not covered by this policy or PIPA.

Policy 1 – Collecting Personal Information

  • Unless the purposes for collecting personal information are obvious and the clients and customers voluntarily provides his or her personal information for those purposes.
  • We usually collect personal data directly from you when you apply for a role with us, such as your name, address, contact information, photographs, work and educational history, achievements, identity documents, and test results.
  • If you receive an offer from us, we may then conduct a background check and, to the extent permitted by applicable law, we may also collect data related to criminal offences and proceedings.

1.4  We will only collect clients’ and customers’ information that is necessary to fulfill the following purposes:

  • To provide and maintain our Service.
  • Maintaining records in relation to recruiting and hiring;
  • For the performance of a contract
  • To contact You

Policy 2 – Consent

2.1  We will obtain clients’ and customers’ consent to collect, use or disclose personal information (except where, as noted below, we are authorized to do so without consent).

2.2  Consent may also be implied where a client and customer is given notice and a reasonable opportunity to opt out of his or her personal information being used for mail-outs, the marketing of new services or products, fundraising, and the clients and customers do not opt-out.

2.4  Subject to certain exceptions (e.g., the personal information is necessary to provide the service or product, or the withdrawal of consent would frustrate the performance of a legal obligation), clients and customers can withhold or withdraw their consent for STRIVE Recruitment to use their personal information in certain ways.  A client’s and customer’s decision to withhold or withdraw their consent to certain uses of personal information may restrict our ability to provide a particular service or product.  If so, we will explain the situation to assist the clients and customers in making the decision.

Policy 3 – Using and Disclosing Personal Information

3.1  We will only use or disclose clients’ and customers’ personal information where necessary to fulfill the purposes identified at the time of collection

3.2  We will not use or disclose clients’ and customers’ personal information for any additional purpose unless we obtain consent to do so.

3.3  We will not sell clients and customers lists or personal information to other parties

Policy 4 – Retaining Personal Information

4.1  If we use clients’ and customers’ personal information to make a decision that directly affects the clients and customers, we will retain that personal information for at least one year so that the clients and customers has a reasonable opportunity to request access to it.

4.2  Subject to policy 4.1, we will retain clients’ and customers’ personal information only as long as necessary to fulfill the identified purposes or a legal or business purpose.

Policy 5 – Ensuring Accuracy of Personal Information

5.1  We will make reasonable efforts to ensure that clients’ and customers’ personal information is accurate and complete where it may be used to make a decision about the clients and customers or disclosed to another organization.

5.2  Clients and customers may request a correction to their personal information in order to ensure its accuracy and completeness.  A request to correct personal information must be made in writing and provide sufficient detail to identify the personal information and the correction being sought.

5.3  If the personal information is demonstrated to be inaccurate or incomplete, we will correct the information as required and send the corrected information to any organization to which we disclosed the personal information in the previous year.  If the correction is not made, we will note the client’s and customer’s correction requests in the file.

Policy 6 – Securing Personal Information

6.1  We are committed to ensuring the security of clients’ and customers’ personal information in order to protect it from unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risks.

6.2  The following security measures will be followed to ensure that clients’ and customers’ personal information is appropriately protected:

6.3  We will use appropriate security measures when destroying clients’ and customers personal information such as deleting electronically stored information

6.4  We will continually review and update our security policies and controls as technology changes to ensure ongoing personal information security.

Policy 7 – Providing Clients and Customers Access to Personal Information

7.1  Clients and customers have a right to access their personal information, subject to limited exceptions.

7.2  A request to access personal information must be made in writing and provide sufficient detail to identify the personal information being sought.

7.3  Upon request, we will also tell clients and customers how we use their personal information and to whom it has been disclosed if applicable.

7.4  We will make the requested information available within 30 business days, or provide written notice of an extension where additional time is required to fulfill the request.

Policy 8 – Questions and Complaints:  The Designated Individual

8.1  The Designated Individual is responsible for ensuring STRIVE Recruitment compliance with this policy and the Personal Information Protection Act.

8.2  Clients and customers should direct any complaints, concerns, or questions regarding STRIVE Recruitment compliance in writing to the Designated Individual. If the Designated Individual is unable to resolve the concern, the clients and customers may also write to the Information and Privacy Commissioner of British Columbia.


Contact information for STRIVE Recruitment Designated Individual:

Pearl Dha