Manager, Administration

60-65K

Vancouver, BC

ABOUT US

STRIVE is a specialist recruitment firm offering proactive recruitment solutions in the areas of Accounting & Finance, Corporate Administration, and Manufacturing Operations. STRIVE supports various clients from small to medium-sized enterprises to Fortune 500 organizations for their permanent, contract, and temporary recruitment needs.

THE ROLE

STRIVE has partnered with an esteemed client in the retail industry. They are a Vancouver based luxury brand retail head office founded in the 80’s. This is a great opportunity to work with a renowned company, a TOP EMPLOYER, and expand your current experience. We are looking for a Manager, Administration who is adaptable and focused for their Vancouver location.

This role will be the key player in managing the day-to-day operations of our Mount Pleasant office as well as providing support for our retail stores. Reporting to the CFO/COO, you will work closely with all members of the business at all levels while fostering a positive working environment.

You are motivated, pleasurable, and always looking out for ways to help with efficiency and provide new ideas in order to create a more organized and productive workplace. And finally, they are a fashion retail company and the ideal candidate will share in their passion.

RESPONSIBILITIES:

Office Administration:

•       Answering telephones, ensuring guests are welcomed and introduced to the respective team members, maintain a clean and organized office creating a pleasant atmosphere for guests and staff alike.

•       Manage relationships with office vendors, maintain a stocked and tidy kitchen, internal mail, assist with travel arrangements, and support general staff queries regarding office administration issues.

•       Maintain alarm codes, key fobs and office equipment inventory.

•       Lead planning and organization of social events and assist with managing the office budget.

•       Assist Product Development with product buying cycle, order entry, meeting admin/set-up and manage review and filing of order confirmations.

•       Assist with sales data and reporting requests.

Employee Administration:

•       Provide support and assistance with hiring and onboarding of staff, assist with the preparation of employment agreements and other documents, coordinating with the team to ensure all IT resources and other office equipment are prepared and issued, manage and distribute employee welcome packages and coordinate benefits enrolment and support.

•       Manage employee policies and make sure they are updated for any changes that are made by the team and distributed to staff if necessary.

•       Administer and track employee training and review and follow-up with progressive discipline process.

Store Administration:

•       Be the first point of contact and offer support for our stores as it pertains to telephones, internet, music, payment terminals, alarms, and point of sale

•       Assist with the organization of pop-up stores

REQUIREMENTS:

•       2+ years of experience in an office management or administrative assistant role

•       Advanced computer skills (Microsoft Office), including proficient in Excel

•       Data entry experience on accounting or other software, and ability to pick up new systems easily

•       Strong interpersonal skills with the ability to interact with all levels of the business

•       Excellent verbal and written communication skills

•       Ability to work independently and communicate clearly

•       Attention to detail and highly organized

•       Proactive approach and the ability to anticipate needs

•       Proven track record of confidentiality

•       Fluency in spoken and written English

•       Must be willing to work in the office Monday to Friday 9:00am to 5:00pm.