Account Manager

ACCOUNT MANAGER – INDUSTRIAL AUTOMATION

$80,000 - $95,000 + Profit-Based Bonus

Cambridge, ON

On-Site / Travel-Based

ABOUT US

STRIVE is a specialist recruitment firm offering proactive recruitment solutions in the areas of Accounting & Finance, Corporate Administration, Manufacturing Operations, Technology and Special Projects. STRIVE supports clients ranging from small and medium-sized businesses to large organizations across Canada with their permanent, contract, and temporary recruitment needs.

Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.

THE ROLE

Our client is a leading industrial automation and systems integration company based in Cambridge, Ontario, providing controls and automation solutions to customers across a range of industrial and manufacturing environments. They are seeking an Account Manager with hands-on industrial automation experience and a strong customer-facing sales or account management background.

This is a highly technical and commercially focused role for someone who understands automation and can confidently work with customers, engineers, project teams, and decision-makers.

The successful candidate will be responsible for developing new business, expanding existing customer relationships, identifying automation opportunities, supporting quotations and proposals, and managing the commercial performance of assigned projects.

This is an excellent opportunity for an experienced automation professional who wants to move further into technical sales, business development, and account management, while maintaining close connections to the technical side of the industry.

ADVANTAGES

• Competitive base salary of $80,000 - $95,000
• Monday to Friday, 7:30 AM - 4:30 PM; 1-hour lunch break
• Profit-based bonus program
• Annual vehicle allowance
• Significant opportunity for additional earnings through performance-based compensation
• Customer-facing role with strong autonomy and relationship-building responsibilities
• Opportunity to work with a technically sophisticated industrial automation and systems integration team
• Exposure to electrical engineering, controls design, PLC/HMI programming, robotics, commissioning, and project management
• Opportunity to develop new business and expand existing customer relationships
• Strong opportunity for long-term career growth within a growing organization

RESPONSIBILITIES

• Develop and maintain strong relationships with existing customers, including plant engineers, project managers, superintendents, and key decision-makers.
• Identify, prospect, and pursue new business opportunities within industrial automation and systems integration.
• Generate leads through cold calling, networking, customer visits, and ongoing market development.
• Identify customer requirements and recommend appropriate automation, controls, systems integration, and control panel solutions.
• Prepare and support quotations, proposals, estimates, and tender submissions.
• Lead technical presentations and customer reviews as required.
• Monitor customer requirements, upcoming projects, and market opportunities to identify potential new business.
• Work closely with engineering, programming, project management, and operations teams to ensure successful project execution.
• Manage the commercial and financial performance of assigned projects, including profitability, billing, scope changes, and change orders.
• Monitor project costs, deliverables, schedules, and customer requirements.
• Maintain accurate sales activity, opportunity, quotation, and customer records.
• Participate in sales planning, budgeting, and business development initiatives.
• Travel regularly to customer sites throughout the region and support customers as required.
• Maintain strong post-sale relationships and identify opportunities for repeat and additional business.

REQUIREMENTS

• 5+ years of hands-on industrial automation experience – MUST HAVE
• Previous experience in technical sales, account management, business development, or customer-facing project management
• Strong understanding of industrial automation, controls, and systems integration
• Ability to understand and discuss PLC, HMI/SCADA, electrical drawings, controls systems, and industrial automation solutions
• Proven ability to generate leads, develop customer relationships, and identify new business opportunities
• Strong communication, presentation, negotiation, and relationship-building skills
• Comfortable conducting customer meetings, technical discussions, presentations, and site visits
• Strong mechanical aptitude and technical problem-solving ability
• Comfortable with significant travel to customer sites
• Self-motivated, organized, persistent, and comfortable working independently
• Strong business and commercial acumen with an understanding of project profitability
• Ability to work collaboratively with engineering, programming, project management, and operations teams
• Post-secondary education is an asset but not required
• Experience with SolidWorks and/or AutoCAD is an asset
• Valid driver's license and ability to travel as required

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