Collections Paralegal

Collections Paralegal

$80,000 - $95,000 - Pension, Earned Days Off Program, & More

Downtown Vancouver (Hybrid)

ABOUT US

STRIVE is a specialist recruitment firm offering proactive recruitment solutions in the areas of Accounting & Finance, Corporate Administration, Manufacturing Operations, and Technology. STRIVE supports various clients from small to medium-sized enterprises to Fortune 500 organizations for their permanent, contract, and temporary recruitment needs. 

The Role

Our client is a full-service law firm of more than 350 lawyers across the four western provinces. Named one of Canada’s best law firms by the Globe and Mail, they are the only law firm to have offices in Vancouver, Edmonton, Calgary, Saskatoon, Muskeg Lake Cree Nation, Regina and Winnipeg. As one of the largest firms in Canada, they have the bench strength and geographic scope to meet the increasingly complex needs of clients.

They are looking for a Collections Paralegal to join their team and work within their busy litigation practice. The Collections Paralegal is responsible for providing practice management and administrative support as part of a team of lawyers, paralegals, and legal assistants performing BC-based debt recovery litigation work within a broader litigation practice. 

The ideal candidate is self-motivated and highly organized and has superior time management skills as well as excellent interpersonal, communication, and informal leadership skills.

They are also looking for a candidate who has the ability to work independently, has excellent attention to detail, displays sound judgement rooted in tangible collections experience, can follow instructions with minimal supervision, and who thrives in a fast-paced, professional team environment, while providing superior service to clients.

Responsibilities

• Using a business-minded approach to assess files for suit worthiness and likelihood of collection to align individual and team recovery efforts with collection potential 
• Collaborating with, and preparing recommendations for, responsible lawyers on the next steps on files 
• Communicating with the team lead, lawyers, legal assistants, and paralegal peers to coordinate workflow and triage priority deliverables
• Managing and calendaring a large number of collection deadlines 
• Maintaining an efficient and always current digital file system, and matter status information in the firm and client portals, utilizing strong organizational skills with exceptional attention to detail
• Engaging the service of third-party vendors to assist with searches and service of documents 
• Communicating regularly with clients about the actions taken on debtor files 
• Making settlement and payment arrangements with debtors and their legal counsel
• Initiating correspondence to debtors to encourage payment of delinquent accounts 
• Conferring with debtors by telephone in an attempt to determine the reason for overdue payment, reviewing terms of sales, service or credit contract with the client 
• Drafting and assembling legal correspondence and documents, and filing documents with the Court 
• Consistently recording time in alignment with the timekeeping practices required for the assigned portfolio
• Working in partnership with the team lead and peers to drive continuous improvement and efficiency in the assigned portfolio 
• Contributing to the mentorship and development of peers, and engaging in individual development activities to consistently deliver legal service excellence 

Requirements

• Graduate of a recognized paralegal program or equivalent
• Minimum of 3+ years of paralegal experience in a BC-based litigation practice; experience in foreclosure or debt recovery litigation work is an asset
• Advanced understanding of litigation process and court rules and procedures
• Advanced computer skills, including Adobe, Word, Excel, Outlook, Teams, legal timekeeping software, and document management software
• Ability to use online resources such as Collect Link, Techcom, and Litigation Highway 
• Strong interpersonal skills and excitement to work in a dynamic, team-based environment 
• A client-focused approach and commitment to providing exceptional service to internal and external clients

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