Accounts Receivable Specialist

ABOUT US

STRIVE is a Vancouver based recruitment firm offering recruitment solutions in the specialist areas of Accounting & Finance, Corporate Administration and Operations & Manufacturing. We are passionate about recruitment at STRIVE and commit to offering an upfront, genuine and consultative approach to everything we do - which is a big reason as to why we have been successful. Our proactive recruitment approach allows us to uncover high calibre professionals for niche, specialized and what are often regarded as "hard to fill" roles.

The Role

The Accounts Receivable Specialist is responsible for managing collection efforts, monitoring outstanding accounts, and ensuring accuracy and compliance throughout the billing and collections process. This position requires strong communication skills, impeccable attention to detail, and the ability to collaborate closely with internal stakeholders. The role works within a supportive accounting team in a professional, team-oriented environment and supports the monthly billing cycle. Skills testing may be included in the recruitment process.

Responsibilities

• Manage the full accounts receivable collections workflow.
• Maintain ongoing communication with clients regarding payments, reconciliations, and outstanding accounts.
• Monitor and respond to inquiries in the accounts receivable inbox.
• Escalate AR matters to internal team members when necessary.
• Issue monthly account statements to clients.
• Prepare account reconciliations, billing summaries, and payment histories as needed.
• Maintain and regularly review a collections database to track outstanding amounts.
• Liaise with internal stakeholders on collection strategies and account-specific issues.
• Provide accounts receivable support to responsible team members handling client files.
• Identify and resolve issues related to overdue or problematic accounts.
• Prepare regular status reports on AR for management.
• Recommend and implement improvements to enhance AR processes.
• Maintain documentation related to AR workflows and procedures.

Additional Duties

• Support the payment posting process as needed (cheques, EFTs, credit cards), while the primary responsibility for posting payments rests with another team member.
• Assist with various billing activities and month-end tasks.
• Complete ad hoc projects and duties assigned by the finance team.
• Provide occasional reception backup when required.

Requirements

• Minimum of 3+ years of experience in accounts receivable or similar roles.
• Experience in a professional services environment; legal industry experience is an asset.
• Diploma or certificate preferred, ideally in business administration, accounting, or a related field.

Technical Skills

• Advanced proficiency with Microsoft 365 (Excel, Word, Teams).
• Experience with document management systems (such as iManage) is an asset.
• Experience with accounting software—Acumin or similar—is considered an advantage.
• Strong computer literacy with the ability to learn new systems quickly.
• High attention to detail with the ability to identify issues and propose effective solutions.

Professional Skills

• Strong written and verbal communication skills, with the ability to prepare and edit professional correspondence.
• Maintains a high level of professionalism, integrity, and respect in all interactions.
• Strong client service mindset, delivering high-quality work and meeting deadlines consistently.
• Able to collaborate effectively within a team environment while also working independently.

#LI-SR

#INDSTRIVE3